The Cleaning Specialists 

About Us

Scott Gould 
Scott has a proven track record of being a people person putting the customer first his entire career.

His expertise began working with the public as a hairdresser where he established business skills and values to span 30 years in that industry with longstanding client relationships boasting of loyal local return business as well as families that would fly in from Wisconsin and Texas, to name a few states, as well.  Scott is truly an expert in his field as a color specialist working as an Instructor for Tony and Guy, and he maintains that keen eye for detail in earning trust as he manages the fine aspects of Madeline’s Meticulous. 

Ken Gould

Ken’s property management background goes hand in hand with the unique cleaning services required and provided to over 100 apartment communities in the Greater Phoenix Metro area.  His multifamily housing industry experience spans 20 years and encompasses all aspects of diligence and detail in taking care of customers.  Ken’s work for private property owners, third party management companies and a Fortune 500 company d/b/a a REIT gives him keen insights into this industry.  From working on site to a portfolio supervisor, Ken’s tremendous skills and sense of true understanding of our multifamily (apartments) clients means we know what is needed to keep owners, management and residents happy with excellent customer service.

Kelli Terwilliger
Kelli’s career in cleaning, concierge and specialized home management services spans 19 years.  Her unique abilities in overseeing and coordinating teams of up to 30 housekeepers, facilitating cleaning and management of a pool of homes consisting of 100 condominiums and houses well over $3 million, all point to her broad range of skills catering to clients that are unique.   Kelli focuses on the detail as well as the multiple and diverse needs of her clients with expertise widely known and appreciated as she manages and facilitates projects throughout the United States and Europe for private investors.

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